Terms of service

Last Updated: April, 2026

Welcome to Ornate Steel Works, located at 136 Winges Rd, Woodbridge, ON L4L 6C3, Canada.

These Terms of Service (“Terms”) govern your use of our website https://ornatesteelworks.com and the purchase of products from our store.

By accessing or using our website, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree, you must not use our website.


1. About Our Business

Ornate Steel Works is a Canada-based business that offers metal and steel products through its online store.

Throughout the website, the terms “we”, “us”, and “our” refer to Ornate Steel Works.


2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your province or territory in Canada
  • You will use this website only for lawful purposes
  • All information provided by you is accurate and complete

3. Products and Services

We strive to ensure that all product information, including descriptions, images, and pricing, is accurate.

However:

  • Product images are for illustration purposes and may vary slightly
  • Availability of products may change at any time without notice
  • We reserve the right to modify or discontinue products without notice

4. Pricing and Payment

  • All prices are listed in Canadian Dollars (CAD) unless otherwise stated
  • Payments are processed securely through trusted third-party payment providers
  • By placing an order, you confirm that you are authorized to use the selected payment method

We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.


5. Order Processing and Acceptance

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order. We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud

If an order is canceled after payment, a full refund will be issued according to our Refund Policy.


6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

  • Delivery times are estimates and may vary
  • We are not responsible for delays caused by shipping carriers, weather, or external factors

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy, which clearly outlines:

  • Return eligibility
  • Restocking fees (if applicable)
  • Refund timelines

Customers are encouraged to review this policy before making a purchase.


8. Accuracy of Website Information

We make every effort to ensure accurate information. However, errors may occur, including:

  • Pricing errors
  • Product description inaccuracies
  • Promotional inconsistencies

We reserve the right to correct any errors without prior notice.


9. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party providers.


10. Limitation of Liability

To the fullest extent permitted by Canadian law, Ornate Steel Works shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products

11. Governing Law

These Terms are governed by the laws of Canada and applicable provincial laws.


12. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised date.

Continued use of the website constitutes acceptance of those changes.


13. Contact Information

If you have any questions about these Terms, please contact us:

Ornate Steel Works
136 Winges Rd
Woodbridge, ON L4L 6C3
Canada

Email: connect@ornatesteelworks.com
Phone: +1 (365) 882-2213
Website: https://ornatesteelworks.com