Privacy policy

Last Updated: April, 2026

At Ornate Steel Works, located at 136 Winges Rd, Woodbridge, ON L4L 6C3, Canada, we are committed to protecting your personal information and respecting your privacy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://ornatesteelworks.com (the “Site”).

This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Consent

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products viewed
  • Referral websites or search terms

When you make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)

3. How We Use Your Personal Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Prevent fraud and security risks
  • Improve website performance
  • Send promotional communications (only if you opt-in)

4. Sharing Your Personal Information

We share your information only when necessary, including with:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics tools

We do not sell or rent your personal information.

We may disclose information if required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies to:

  • Maintain your shopping session
  • Analyze website traffic
  • Improve user experience

You can disable cookies through your browser settings.

We may also use third-party services (such as analytics and advertising providers including Google) that use cookies or similar technologies.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain records
  • Comply with legal obligations

Data is securely deleted or anonymized when no longer required.

7. Your Rights (Canada)

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (where applicable)
  • Withdraw consent for marketing

To exercise these rights, contact us below.

8. Data Security

We implement appropriate security measures to protect your information, including:

  • Secure servers
  • Encrypted transactions
  • Restricted access

All payments are processed through secure third-party payment gateways.

9. Third-Party Services

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated revision date.

12. Contact Information

Ornate Steel Works
136 Winges Rd
Woodbridge, ON L4L 6C3
Canada

Email: connect@ornatesteelworks.com
Phone: +1 (365) 882-2213
Website: https://ornatesteelworks.com